Right of withdrawal

Formation of an agreement / right of withdrawal

The Agreement will not become effective until the Customer has accepted www.castelijnenbeerens.com’s offer and has satisfied the associated conditions imposed by www.castelijnenbeerens.com. 

If the Customer has accepted the offer electronically, www.castelijnenbeerens.com will by electronic means confirm receipt of the Customer’s acceptance of its offer. As long as said confirmation has not been issued, the Customer will have the right to dissolve the agreement. 

The Customer will have the right to cancel the purchase within 14 working days from the day it receives the product, free of charge and without stating reasons. www.castelijnenbeerens.com will refund to the Customer any amounts already paid as soon as possible, but not later than 14 days after cancellation of the purchase. Within that same term www.castelijnenbeerens.com must have received the returned product.

The right of withdrawal as referred to in the previous paragraph does not apply in the event the telepurchase concerns items that are perishable, subject to obsolescence or made to measure.